Terms of Service

Terms of Service

OVERVIEW

Welcome to Auraeleg™.

Throughout these Terms, the words “Auraeleg™”, “we”, “our”, and “us” refer to Auraeleg™ and its operated online store, website, products, content, and related services (collectively referred to as the “Services”).

Our store is hosted through Shopify, which provides the ecommerce platform that allows us to offer products and services to customers.

By visiting our website, browsing our content, purchasing products, or using any part of the Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service, together with any additional policies referenced on our website, including our Privacy Policy.

If you do not agree with these Terms, please discontinue use of the Services.


SECTION 1 — ELIGIBILITY & ACCOUNT RESPONSIBILITY

By using our Services, you confirm that:

  • You are at least the legal age of majority in your place of residence

  • You are legally permitted to enter into binding agreements

  • Any information you provide is accurate, current, and complete

When creating an account or placing an order, you may be required to provide:

  • Billing details

  • Shipping information

  • Contact information

  • Payment information

You are responsible for maintaining the confidentiality of your account credentials and for all activity occurring under your account.

Accounts may not be sold, transferred, or shared without authorization.


SECTION 2 — PRODUCTS & PRODUCT INFORMATION

Auraeleg™ aims to present products as accurately as possible. However, actual product appearance may vary slightly depending on:

  • Screen settings

  • Device display quality

  • Lighting conditions

  • Manufacturing updates

We reserve the right to:

  • Modify product descriptions

  • Adjust pricing

  • Limit product quantities

  • Discontinue products at any time without prior notice

Product availability is not guaranteed.


SECTION 3 — ORDER ACCEPTANCE

Submitting an order does not automatically guarantee acceptance.

Auraeleg™ reserves the right to:

  • Refuse or cancel orders

  • Limit quantities purchased

  • Restrict purchases by region or customer account

  • Request additional verification before approving orders

Orders become officially accepted only after payment has been successfully processed and shipment preparation has begun.

Customers are responsible for reviewing order details carefully before checkout.


SECTION 4 — PRICING & PAYMENT INFORMATION

Prices listed on the website are displayed in United States Dollars (USD) unless otherwise stated.

Pricing may change without notice.

Displayed product pricing may not include:

  • Shipping fees

  • Taxes

  • Customs duties

  • Import charges

Customers agree to provide valid and up-to-date billing and payment information for all purchases.

By placing an order, you represent that:

  • You are authorized to use the selected payment method

  • Payment information submitted is accurate

  • Charges incurred will be honored by your payment provider


SECTION 5 — SHIPPING & DELIVERY

Shipping estimates are provided for informational purposes only and are not guaranteed delivery dates.

Auraeleg™ is not responsible for delays caused by:

  • Shipping carriers

  • Customs inspections

  • Weather conditions

  • Supply chain disruptions

  • Events beyond our control

Ownership and responsibility for products transfer to the customer once the shipment is handed to the carrier.

Additional information can be found in our Shipping Policy.


SECTION 6 — INTELLECTUAL PROPERTY RIGHTS

All content available through Auraeleg™ Services, including but not limited to:

  • Logos

  • Branding

  • Product images

  • Website design

  • Graphics

  • Text

  • Videos

  • Product descriptions

  • Icons

  • Digital materials

is protected by applicable intellectual property laws and remains the property of Auraeleg™ or its licensors.

You may not reproduce, copy, distribute, modify, sell, or commercially exploit any content without prior written permission.

Unauthorized use may violate copyright, trademark, and other applicable laws.


SECTION 7 — THIRD-PARTY TOOLS & SERVICES

Certain features or services available through our website may be provided by third-party companies.

These tools and integrations are offered “as available” without guarantees or warranties from Auraeleg™.

We are not responsible for:

  • Third-party website content

  • External service interruptions

  • Third-party transactions

  • Privacy practices of external providers

Your use of third-party services is at your own discretion and subject to their respective terms.


SECTION 8 — SHOPIFY PLATFORM RELATIONSHIP

Auraeleg™ operates using Shopify’s ecommerce infrastructure.

However:

  • All purchases are made directly between customers and Auraeleg™

  • Shopify is not responsible for product fulfillment, warranties, customer support, or disputes related to purchases from our store

By using our Services, you release Shopify and its affiliates from claims related to transactions made with Auraeleg™.


SECTION 9 — PRIVACY & DATA USE

Personal information collected through our website is handled according to our Privacy Policy.

Because our website operates through Shopify, certain information may also be processed by Shopify and authorized third-party partners for:

  • Payment processing

  • Website functionality

  • Order fulfillment

  • Fraud prevention

  • Service improvements

By using our Services, you acknowledge these data processing activities.


SECTION 10 — CUSTOMER FEEDBACK & SUBMISSIONS

If you voluntarily submit:

  • Reviews

  • Suggestions

  • Comments

  • Testimonials

  • Ideas

  • Feedback

you grant Auraeleg™ permission to use, reproduce, modify, publish, and display such content for operational, promotional, or marketing purposes without compensation.

You confirm that submitted content:

  • Does not violate third-party rights

  • Is not unlawful or misleading

  • Does not contain malicious software or harmful content


SECTION 11 — WEBSITE ERRORS & INACCURACIES

Occasionally, the website may contain:

  • Typographical mistakes

  • Pricing inaccuracies

  • Product description errors

  • Inventory inaccuracies

Auraeleg™ reserves the right to correct errors and update information without prior notice, including after orders are submitted.


SECTION 12 — PROHIBITED ACTIVITIES

You agree not to use the Services for:

  • Illegal activity

  • Fraudulent conduct

  • Harassment or abuse

  • Uploading malicious code

  • Data scraping or unauthorized collection

  • Violating intellectual property rights

  • Disrupting website functionality

Violation of these Terms may result in account suspension or termination.


SECTION 13 — TERMINATION OF ACCESS

Auraeleg™ may suspend or terminate access to the Services at any time if we believe a user has violated these Terms or engaged in harmful conduct.

Termination does not remove obligations owed prior to termination.


SECTION 14 — DISCLAIMER OF WARRANTIES

All Services and products are provided on an “as is” and “as available” basis.

Auraeleg™ does not guarantee that:

  • Website access will always be uninterrupted

  • Services will always be error-free

  • Product expectations will perfectly match customer preferences

To the maximum extent permitted by law, all implied warranties are disclaimed.


SECTION 15 — LIMITATION OF LIABILITY

To the fullest extent allowed by law, Auraeleg™ and its affiliates shall not be liable for:

  • Indirect damages

  • Lost profits

  • Lost data

  • Business interruption

  • Consequential damages

  • Shipping delays

  • Technical failures

resulting from the use of our Services or products.


SECTION 16 — INDEMNIFICATION

You agree to defend and hold harmless Auraeleg™, Shopify, affiliates, employees, and partners from claims, liabilities, damages, or legal expenses arising from:

  • Your violation of these Terms

  • Misuse of the Services

  • Violation of laws or third-party rights


SECTION 17 — SEVERABILITY

If any provision of these Terms is determined to be unenforceable, the remaining sections will continue to remain valid and enforceable.


SECTION 18 — GOVERNING LAW

These Terms shall be governed and interpreted under the applicable laws and jurisdiction associated with Auraeleg™ operations.


SECTION 19 — MODIFICATIONS TO THESE TERMS

Auraeleg™ reserves the right to update or revise these Terms at any time without prior notice.

Continued use of the Services after updates are posted constitutes acceptance of the revised Terms.


SECTION 20 — CONTACT INFORMATION

If you have questions regarding these Terms of Service, please contact us:

Auraeleg™
Pet Source 1901
1901 W 8th St Ste B
Los Angeles, CA 90057
United States

📧 service@auraeleg.com
📞 +1 (772) 214-6715

Thank you for visiting Auraeleg™.