Privacy Policy

Last Updated: May 27, 2026

At Auraeleg™, protecting your personal information is important to us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, place an order, or interact with our services.

By using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

To provide a smooth shopping experience and reliable customer service, Auraeleg™ may collect certain personal and technical information.

Information You Voluntarily Provide

When you:

• Place an order

• Contact customer support

• Subscribe to newsletters

• Create an account

• Participate in promotions or surveys

we may collect details such as:

• Full name

• Email address

• Shipping and billing address

• Phone number

• Payment-related information

• Order history

Automatically Collected Information

When you browse our website, certain technical information may be collected automatically, including:

• IP address

• Device type

• Browser information

• Website interaction activity

• Referral pages

• Cookie and tracking technology data

This information helps us improve website performance, security, and customer experience.

2. How We Use Your Information

Auraeleg™ uses collected information for operational and customer support purposes, including:

📦 Order Processing

• Processing payments

• Confirming orders

• Shipping products

• Providing delivery updates

💬 Customer Support

• Responding to questions and requests

• Resolving order or account issues

• Improving customer experience

🌐 Website Improvements

• Understanding site traffic and browsing behavior

• Enhancing website functionality and usability

• Improving product offerings and store performance

📧 Marketing & Promotions

If you choose to receive updates, we may send:

• Promotional emails

• Product launches

• Special offers

• Brand announcements

You may unsubscribe from marketing emails at any time.

🔒 Security & Fraud Prevention

We may use information to:

• Detect suspicious activity

• Prevent unauthorized transactions

• Protect our customers and website

3. Payment Security & Data Protection

Your privacy and payment safety are extremely important to us.

Secure Transactions

All payment transactions are protected using encrypted SSL (Secure Socket Layer) technology through authorized payment providers.

Restricted Access

Personal information is stored within secure systems accessible only to authorized personnel who require access for operational purposes.

No Direct Card Storage

Auraeleg™ does not directly store full credit or debit card details after payment completion.

4. Sharing of Information

Auraeleg™ does not sell or rent your personal information to third parties for independent commercial purposes.

However, certain trusted service providers may access information when necessary to operate our business, including:

• Payment processors

• Shipping carriers

• Fraud prevention providers

• Website hosting services

• Marketing and analytics partners

These providers are permitted to use information only for authorized operational purposes.

5. Advertising & Analytics Technologies

Our website may use cookies, pixels, and related technologies provided by trusted advertising and analytics platforms to improve user experience and deliver more relevant advertisements.

Partners may include:

• Meta (Facebook & Instagram)

• Google

• Shopify

• Analytics and advertising providers

These services may collect browsing information across websites over time according to their own privacy policies.

You may manage advertising preferences through your browser settings or provider opt-out tools.

6. Cookie Policy

Cookies are small data files stored on your device to help improve website functionality and user experience.

Auraeleg™ may use cookies for:

• Shopping cart functionality

• Website performance analysis

• User preference storage

• Marketing and advertising personalization

You may disable cookies through your browser settings; however, some website features may not function correctly if cookies are disabled.

Additional Shopify cookie information can be found through Shopify’s legal resources.

7. Third-Party Websites

Our website may contain links to external websites or services operated by third parties.

Auraeleg™ is not responsible for:

• Third-party website content

• External privacy practices

• Policies or security standards of outside services

We encourage users to review third-party privacy policies before sharing personal information.

8. California Privacy Rights (CalOPPA)

In accordance with the California Online Privacy Protection Act (CalOPPA):

✔ Users may visit our website anonymously
✔ This Privacy Policy is accessible from our website
✔ Policy updates will be posted on this page
✔ Users may request updates or corrections to their personal information

Do Not Track Signals

Auraeleg™ respects browser “Do Not Track” (DNT) settings when supported.

9. Children’s Privacy

Auraeleg™ does not knowingly collect personal information from children under 13 years old.

If we become aware that personal data from a child has been submitted without parental consent, we will take steps to remove the information promptly.

10. Data Breach Procedures

While we work hard to maintain strong security standards, no online system can guarantee absolute security.

If a significant data breach occurs, Auraeleg™ may:

• Notify affected users when legally required

• Provide relevant information regarding protective actions

• Post updates or notices through appropriate channels

11. Email Communication & CAN-SPAM Compliance

Auraeleg™ complies with applicable email communication laws.

We:
✔ Do not use misleading email subjects
✔ Clearly identify promotional communications
✔ Allow users to unsubscribe at any time
✔ Process opt-out requests promptly

Order-related transactional emails may still be sent after unsubscribing from promotional marketing.

12. International Users

By using our website, you understand that your information may be processed or stored in countries outside your own jurisdiction where privacy laws may differ.

13. Changes to This Privacy Policy

Auraeleg™ may update this Privacy Policy periodically to reflect:

• Operational changes

• Legal requirements

• Technology updates

• Service improvements

Updated versions will be posted on this page with a revised effective date.

14. Contact Information

If you have questions regarding this Privacy Policy or how your information is handled, please contact us:

Auraeleg™
Pet Source 1901
1901 W 8th St Ste B
Los Angeles, CA 90057
United States

📧 service@auraeleg.com
📞 +1 (772) 214-6715

Thank you for trusting Auraeleg™.